Yesterday I bought a box of shells at a Wal-Mart. When I got home and opened the box, one of the shells looked like it should have been rejected by quality control; out of curiosity I tried to fit it into the chamber but it would not fit in. I tried another shell into the chamber, and it went in, sort of, but did not feel just right. So this morning I took the box plus receipt back to the Wal-Mart to exchange or get my money back. No dice. The person at the firearms desk said their policy was to do no refunds or exchanges on shells. I then spoke to her manager. Same story. Even when I showed both of them the defective shell, their answer remained unchanged. Sam Walton is dead. I think that years ago Wal-Mart would have refunded my money, and taken up the issue with the manufacturer. Several times in the last 5 years I have sworn that I'll never set foot again in a Wal-Mart, and then like a battered spouse I go back. But I don't think so this time. For another opinion, see this post by Farmer.